Refund policy

If for some reason you are not fully satisfied, please note the following instructions:

Any purchases made online must be returned directly to Sirena Marine. and not to any retail stores. We are unable to accept any returns for items bought in a retail store.

• We will accept returns or exchanges on merchandise in its original unused condition, postmarked within 30 days of receiving shipment for refund or credit, less shipping costs.
• We do not accept returns after 30 days.
• All sales are final on customized and discounted/sale items – this includes all items purchased with a discount code.

Returns & Exchanges – Shipping

To return merchandise please send all items to Sirena Marine Denizcilik San. Tic. A.Ş. Abdi İpekçi Cd. Ada Apt. No: 22/18 K:5 34367 Nişantaşı / İstanbul / Turkey

• Please make sure to include your order # on or inside the return package.
• For your protection, please return item in original or comparable box and use a traceable carrier. We cannot be responsible for items that are lost or damaged during return shipping.
• All costs related to return shipping are paid by the customer.

To return an item or to inquire about a repair, please email us here: store@sirenayachts.com